Frequently Asked Questions

Where is your store located?

Teacher’s Bazaar is an e-store. If you would like to view our range of resources, we can bring our range to you. Please contact us for further details.

Who do I contact if I need any assistance?

Phone: 03 9761 8619

Fax: 03 9761 8617

Email: info@teachersbazaar.com.au

What are my payment options?

Online Purchases
Purchase Order, Credit Card (VISA and Mastercard) and Paypal orders are accepted online.

Order Forms
Purchase Order and Credit Card (VISA and Mastercard) orders are accepted. For your own safety, please consider using your Credit Card through our secure website or call us directly.

Payments by Cheque can be arranged by calling the office on 03 9761 8619.

Unfortunately we don’t accept cash on delivery or through mail. We apologize for the inconvenience.

How can I redeem a Gift Voucher?

To redeem a Gift Voucher, please contact Teacher’s Bazaar through email or phone.

What is the minimum order amount?

Teacher’s Bazaar does not have a minimum order amount.

Do your prices include GST?

Yes, all prices are inclusive of GST.

What is Teacher’s Bazaars ABN number?

Our ABN number is 26 143 600 220

How do I view what I have ordered?

To view your order, you will find a ‘View Cart’ option in the top right hand corner of the web page.

If you are experiencing difficulty using this, please contact us immediately.

What are the shipping rates?

STANDARD FREIGHT AND HANDLING RATES AUSTRALIA-WIDE
UP TO $70 $9.90
$71- $150 $14.90
$151-$300 $24.90
$301-$600 $33.00
$601+ FREE

Express Shipping rates are available for an additional rate upon request

 

When should I expect to receive my order?

Orders are dispatched daily but can take up to 5 days to be posted. During our peak seasons, delivery time may be slightly longer.

Should you require an order before/after the dispatch cut-off day, please contact us to make alternative arrangements. 


Orders with special requirements (i.e. bulk orders) will take additional time. Please contact us to discuss options.

What if an item is unavailable?
While we are confident your order will be complete and dispatched, please take into consideration some products may be placed on Backorder or are Discontinued Lines.

Items placed on Backorder will be delivered to you as soon as they arrive.

Alternatively, you can substitute the backordered and discontinued item/s for something similar for a more prompt delivery.

Any backordered items will not be charged postage and handling costs.

If an item is noted as unavailable, this item will not be backordered and you will need to order it again when it is available. 

How do I know my order went through online?

An email confirmation will be sent to you.

Can I cancel an order I have placed?

Due to the speed in which we process orders, we are unable to alter orders.

What is Teacher’s Bazaar’s return policy?

Teacher’s Bazaar does not give refunds or exchanges if you change your mind.

Should you receive any item/s damaged, faulty or wrongly described, please contact Teacher’s Bazaar within 7 days of receipt.

    Please ensure that you have the original receipt or invoice as proof of purchase.

    Clearance items: Clearance items are considered as firm sales and are sold as is. Regardless of the nature of the product (damaged or faulty), refunds and exchanges will not apply.

    Reproducible items: Workbooks, CD’s, DVD’s and Study Guides are considered as firm sales and will not be recognised for a refund or exchange.

    Can I receive goods on an inspection basis?

    All Books and Curriculum Support items with reproducible capabilities cannot be requested on an inspection basis.

    Where can I actually see the products?

    You can arrange a no-cost-to-you appointment to arrange a display at your school. For further information, contact us at info@teachersbazaar.com.au